Patients consistently praise Erika and the team for deep listening, education, and willingness to take time rather than rush through appointments. Several describe meaningful health improvements-from PMDD symptom relief and weight loss to post-surgery recovery-paired with a conservative approach that avoids unnecessary treatments. Staff skill with needles and IV therapy stands out; nervous patients report feeling comfortable and supported throughout procedures. The recurring sense is of being genuinely heard and guided through treatment, not processed.
All eleven reviews award five stars, citing warm staff who explain treatments clearly and a spotless, modern facility stocked with snacks and comfortable lounges. Patients report real results-better sleep, renewed energy, reduced cramping-after IV cocktails (Femme Vital, Fountain of Youth), B12 shots, cryotherapy, oxygen, and compression therapy tailored to their needs.
Over three years, clients report strong outcomes with hormone therapy and skin treatments, backed by staff who name-check individuals (Julie, Madisyn, Karissa) for their knowledge and encouragement. One frustrated customer paid $2,000 for minimal weight loss and felt dismissed when asking about results; the clinic offers no guarantee. Most find the one-stop-shop approach convenient and leave satisfied, though results vary.
Over fifteen years, Dr. Heim has built a devoted patient base around personalized wellness and regenerative care. The sauna and cold plunge classes, led by instructor Keith Kemp, draw consistent praise for community-building and breathwork, with patients reporting stress relief and better sleep. NAD IV therapy, cryotherapy, and PRP treatments receive strong endorsement for targeted results. However, two long-term patients report serious concerns: inadequate testosterone dosing over years despite complaints, inappropriate Anastrozole dosing that worsened symptoms, and heavy pressure to buy supplements rather than address root causes. One patient spent five years unwell before a second opinion revealed underdosed testosterone; another felt abandoned after two successful years once "lost in the shuffle." These cases suggest accountability issues when treatment stalls or when patients question the practice's recommendations.
Last updated 2026-08-07