Patients consistently report feeling genuinely cared for and impressed by the professionalism of the team. Staff explain each step transparently, listen to individual goals, and tailor treatment plans accordingly. Many describe significant improvements in energy, mood, weight, and overall well-being within weeks of starting hormone pellet therapy.
The institute emphasizes personalized care across hormone replacement, anti-aging, and wellness services. Reviewers frequently mention the team's availability for questions and guidance throughout treatment, and several note the bilingual, family-like atmosphere. Results-focused patients and those seeking attentive, long-term support respond especially well.
Long-term clients report friendly staff and solid results with IV and injectables, but recent TRT reviews flag aggressive dosing, expensive in-house pharmacy markups ($60-300 per month over retail), and poor communication on refills and issues.
Most patients report Dr. Lee delivers customized hormone therapy that dramatically improves energy, appearance, and overall health, with a knowledgeable approach grounded in decades of experience. Staff like Caroline are frequently praised for attentiveness, though one review documents serious billing and communication failures by that same staff member, including unauthorized charges and medication delivery errors.
Patients consistently report feeling heard and fully supported through detailed consultations that address their whole health picture. Staff and physicians (particularly Dr. Gordillo and Bri) earn praise for genuine care, expertise, and patience, alongside a clean facility and straightforward appointment access.
Last updated 2026-08-07