Staff explain the full process before you arrive, and the clinic moves quickly from intake through onsite labs to consultation. Daniella, Danielle, and the nursing team earn consistent praise for being knowledgeable and genuinely welcoming, creating a modern environment free of clinical tension. One reviewer flagged concern about testing done outside the recommended morning window and felt pressure to start treatment same-day, suggesting testing protocol inconsistency.
The clinic offers TRT via injection, pellets, and oral forms, plus injectables like glutathione and sermorelin for anti-aging. Multiple reviewers note the doctor takes time explaining options without pushing you toward expensive choices. Women report receiving equally professional hormone replacement support.
Infinity Medical earns strong loyalty for warm, unhurried care and staff who listen to individual needs rather than pushing a one-size-fits-all plan. Multiple reviewers named nurses and aestheticians by first name, singling out Heidi Hunter for technical skill with injections and genuine attention during appointments.
Patients consistently report rapid pain improvement and feel genuinely supported by the team. Stem cell injections for chronic joint, neck, and back pain delivered noticeable relief often within days, with reviewers citing better mobility and avoided surgery. Medication like Tirzepatide for weight loss produced substantial results in months. Staff, particularly Trevor, earn repeated praise for listening carefully, explaining procedures in detail, and staying available between visits. The office maintains a welcoming, professional atmosphere. Review evidence is overwhelmingly positive with 165 five-star ratings and no substantive complaints documented.
Defy Medical's practitioners earn consistent praise for expertise, active listening, and clarity. Reviewers report feeling heard and better over time, especially through telemedicine follow-ups. The main friction point is that despite premium pricing, some experience a clinical churn-through model rather than concierge care, and prescription updates occasionally lag in the system.
Last updated 2026-08-07